We accept Visa, Mastercard and Discover only, we do not accept American Express. Our credit card processing and completely secure and you can shop with confidence that your information and data is secure. If you choose to place an order over the phone please call us at 626-256-0153 during normal business hours to place your order.
Shipping is FREE and all orders will ship within 72 hours of our receiving it. All orders are shipped USPS Priority Mail. At this time we are not shipping internationally, but we are in the process of setting that up.
All products are inspected prior to shipping for any defects or damage to fabric, however if you receive any merchandise that it damaged we will gladly replace it or give you a refund provided you return the damaged or defective item in the same condition you received it (items MUST NOT be washed, cut or have any orders such as cigarettes or perfumes). Customer will be responsible for the postage returning the item or items to us and if a replacement it requested we will pay the postage to get the replacement item to you. Please be sure you inspect all your purchases immediately upon receipt and any returns or refunds must be made within 20 days of the shipping date of your order. BOOKS, MAGAZINES AND PATTERNS ARE NOT RETURNABLE DUE TO COPYRIGHT LAWS.
All sales items are returnable and if a refund is requested the refund will be issued at the sale price only, NO EXCEPTIONS.
Fabric colors can vary from the actual color from what you see on your computer screen due to everyone's screen resolution being different. If you receive fabric that is not exactly the color you want we will allow a return and/or refund with a 20% restocking fee due to the fabric being already cut and difficult to resell once it's cut.
Class fees are required at the time of registration. Phone registration can also be made using your Visa, Mastercard or Discover during normal business hours. If you need to cancel your registration please notify us a minimum of 4 days before the class so someone who is one the waiting list can take that place and a full refund or store credit can be issued to you. There will be no refunds or credit given after that time period unless the cancellation is due to an emergency and will be considered on a case by case basis. Children are not allowed in the class unless it has been previously cleared with management or the class is designed to include children.
Please be sure to read over the class supply list thoroughly and purchase any supplies you may need prior to class beginning and make sure any pre-class preparations have been made per the class description. Any supplies that you need for the class and do not have can be purchased at Cat's Quilting Corner prior to class.